eDesk is FREE for 14 Days
Until September End 2020!

New customers can sign up for eDesk completely FREE until September end 2020. No hidden fees, no obligations, no risk, no credit card required.

Risk-free. Cancel any time.

eDesk is FREE
for 14 Days Until September End 2020!

New customers can sign up for eDesk completely FREE
until September 2020. No hidden fees, no obligations,
no risk, no credit card required.

New customers can sign up for eDesk completely FREE until September end 2020.

Risk-free. Cancel any time.

Here's Why it's Free

A Message From Our CEO

The Covid-19 pandemic is affecting everyone. The mass closure of high street retail stores means that eCommerce is now a lifeline for businesses both big and small. There are many businesses that have never sold online before and others that are adjusting to being online-only. We know it’s a difficult time. We know you’re trying to take care of your customers and your teams. We asked ourselves, what could we do to help others?

So, from now until September we’re lifting all charges for new eDesk customers, with no strings. We hope that this initiative will help those in our community who are having to rely on online channels to tackle the unprecedented challenges of 2020.

Alex Payne

CEO

Read full statement here

And Here’s Why it’s the #1
Helpdesk for eCommerce Sellers

And Perfect for Remote Working Too!

eDesk is the only customer support help desk built exclusively for eCommerce. Connect all your marketplaces, including your webstore and sales channels, email and social media.

Get Started Today

Risk-free. Cancel any time.

All Your Messages Consolidated Into One Inbox

Order details are always available

Filter tickets based on how long you have left to reply

eDesk’s AI can often have a reply written for you – view and send in seconds!

Loop in other team members to help resolve issues

Dazzle Your Customers With
Magically Quick Response Times!

Your AI-powered helpdesk for eCommerce

Cloud-based and great for remote working

Super simple, fast setup

Easy to learn and use

Shared dashboard for sales, email and social queries

Unlimited ticket capacity

Autosend review requests to increase sales ranking

No credit card required. Cancel any time.

“eDesk has consolidated all of our individual messaging platforms into one centralized mailbox... so we no longer have to dig through multiple inboxes and threads.”

David Meniane, Chief Financial Officer and Chief Operating Officer

Join US Autoparts and 5000 Other Online Retailers...

Get Started Today

Risk-free. Cancel any time.

The #1 eCommerce helpdesk for 5,000+ online retailers

Here’s What Our Customers Say

We have been blown away by the experience of working with eDesk! Truly could not have asked for a better partner to work with and I plan on utilizing their services to help our company grow for many years.

Rob jackson, United States

(On Trustpilot)

Simple and Straightforward Setup Process

Sign up Today

Free for New Customers

Sign up for eDesk, which is completely free until the end of September 2020. No hidden fees, no obligations, no risks. An innovative, AI-powered helpdesk for eCommerce.

Connect Your Marketplaces

Simple Onboarding Process

Connect all your marketplaces, including your webstore and sales channels, email and social media pages (Facebook, Twitter, Instagram). Set up your whole team.

Respond Faster

Let the Magic Happen!

eDesk’s AI-powered software analyses queries and provides automated responses that are tailored to the customer. Efficient and smooth marketplace management.

eDesk is a Premium Tool Relied on
by Online Sellers All Over the World

We’re lifting all charges for eDesk from now until September
to help businesses respond to the unprecedented challenges of 2020.

Get Started Today

Risk-free. Cancel any time.

AI-Powered Helpdesk

Respond to customers efficiently and effectively using AI-powered snippets and templates. Set customer expectations with automated order delivery messages that let them know if you are experiencing delays. It works like magic!

Ideal for Remote Working

eDesk’s cloud-based dashboard can be accessed from anywhere. Remote workers can assign tickets to one another and tag-team difficult queries. Our collision detection and communication trail helps remote teams to work together.

Central Log-in

eDesk brings all marketplaces and channels together on one dashboard. This means that team members only need access to one platform - eDesk! This helps you to maintain high levels of security while working remotely.

Maintain Fast
Response Times

eDesk’s AI-powered software analyses queries and provides automated responses that are tailored to the customer. Respond to queries from all marketplaces, email and social channels efficiently from one central location.

Increase Sales Ranking

When it comes to sales ranking - SLAs and positive reviews are all important. eDesk lets you automatically send out review requests to happy customers, to help raise your sales ranking

Incredibly Grateful We Found eDesk

Our experience with eDesk has also been absolutely stellar. We've found the eDesk team to be extremely experienced and accommodating to all of our workflows. We recommend them without any hesitation!

Sean Ortega, United States

(On Trustpilot)

What Are You Waiting For?

eDesk is FREE Until September!

eDesk is FREE  for 14 Days  Until September!

Get Started Today

Risk-free. Cancel any time.