New customers can sign up for eDesk completely FREE until September end 2020. No hidden fees, no obligations, no risk, no credit card required.
Risk-free. Cancel any time.
New customers can sign up for eDesk completely FREE
until September 2020. No hidden fees, no obligations,
no risk, no credit card required.
New customers can sign up for eDesk completely FREE until September end 2020.
Risk-free. Cancel any time.
A Message From Our CEO
The Covid-19 pandemic is affecting everyone. The mass closure of high street retail stores means that eCommerce is now a lifeline for businesses both big and small. There are many businesses that have never sold online before and others that are adjusting to being online-only. We know it’s a difficult time. We know you’re trying to take care of your customers and your teams. We asked ourselves, what could we do to help others?
So, from now until September we’re lifting all charges for new eDesk customers, with no strings. We hope that this initiative will help those in our community who are having to rely on online channels to tackle the unprecedented challenges of 2020.
Alex Payne
CEO
And Perfect for Remote Working Too!
eDesk is the only customer support help desk built exclusively for eCommerce. Connect all your marketplaces, including your webstore and sales channels, email and social media.
Get Started TodayRisk-free. Cancel any time.
Order details are always available
Filter tickets based on how long you have left to reply
eDesk’s AI can often have a reply written for you – view and send in seconds!
Loop in other team members to help resolve issues
Your AI-powered helpdesk for eCommerce
Cloud-based and great for remote working
Super simple, fast setup
Easy to learn and use
Shared dashboard for sales, email and social queries
Unlimited ticket capacity
Autosend review requests to increase sales ranking
No credit card required. Cancel any time.
“eDesk has consolidated all of our individual messaging platforms into one centralized mailbox... so we no longer have to dig through multiple inboxes and threads.”
David Meniane, Chief Financial Officer and Chief Operating Officer
Risk-free. Cancel any time.
Free for New Customers
Sign up for eDesk, which is completely free until the end of September 2020. No hidden fees, no obligations, no risks. An innovative, AI-powered helpdesk for eCommerce.
Simple Onboarding Process
Connect all your marketplaces, including your webstore and sales channels, email and social media pages (Facebook, Twitter, Instagram). Set up your whole team.
Let the Magic Happen!
eDesk’s AI-powered software analyses queries and provides automated responses that are tailored to the customer. Efficient and smooth marketplace management.
We’re lifting all charges for eDesk from now until September
to help businesses respond to the unprecedented challenges of 2020.
Risk-free. Cancel any time.
Respond to customers efficiently and effectively using AI-powered snippets and templates. Set customer expectations with automated order delivery messages that let them know if you are experiencing delays. It works like magic!
eDesk’s cloud-based dashboard can be accessed from anywhere. Remote workers can assign tickets to one another and tag-team difficult queries. Our collision detection and communication trail helps remote teams to work together.
eDesk brings all marketplaces and channels together on one dashboard. This means that team members only need access to one platform - eDesk! This helps you to maintain high levels of security while working remotely.
eDesk’s AI-powered software analyses queries and provides automated responses that are tailored to the customer. Respond to queries from all marketplaces, email and social channels efficiently from one central location.
When it comes to sales ranking - SLAs and positive reviews are all important. eDesk lets you automatically send out review requests to happy customers, to help raise your sales ranking
Our experience with eDesk has also been absolutely stellar. We've found the eDesk team to be extremely experienced and accommodating to all of our workflows. We recommend them without any hesitation!
Sean Ortega, United States
(On Trustpilot)
Risk-free. Cancel any time.
